You can open the Booking Info Dialog by clicking a booking directly in the calendar or by locating it using the search function.
The dialog is divided into several sections, each designed for a specific task.
Overview
The Overview section shows a clear summary of what is included in the booking.
Here you’ll see:
Package or activity name
Date and time
Quantity per item
Price per item
Total price
Add-ons are listed separately under the main package so you can easily see what has been added.
You can also apply a Promo code or Voucher directly from this section.
Change Quantity
This section is used to quickly adjust the number of guests or add-ons on an existing booking.
Change quantities for guest types (e.g., Adults, Kids, Students)
Adjust add-ons quantities
By default, this section becomes available one hour before the booking starts.
The time window can be customized under:
Settings → Check-in → Adjustment allowed hours before
This makes it easy to handle last-minute changes during check-in.
Switch Resources
The Switch Resources section allows you to move a booking to another resource.
Important to note:
If you switch resources, the booking will be released from the original package.
After this, the customer will no longer be able to change the booking themselves.
In this section you can:
View currently booked resources
Select a new resource from the dropdown
Click Move to confirm the change
More Info
The More Info section contains detailed booking and customer information.
This includes:
Booking date and time
Creation date
Customer name
Email and phone number
Company (if provided)
Internal comments
Package details
Number of guests
Add-ons
You can also edit customer information directly in this section, such as name, email, phone number, and company.
This section is useful when you need full context about a booking or want to update customer details.
Log
The Log section shows the full activity history of the booking.
Here you can see:
When the booking was created
Payment-related system actions
Check-in events
Who performed each action
The log helps with troubleshooting, auditing, and understanding how a booking has changed over time.
Footer Information
In the footer of the Booking Info Dialog, you will find:
Price – Total booking price
Prepaid amount – If using upfront payment, this shows what has already been paid
To pay – Remaining balance
Additionally, there are buttons for quick actions:
Booking Actions
Check in / Send to Register
Without a connected register:
Click the green Check In button. If prompted, confirm payment by clicking the button again. The booking is now checked in.With a connected register:
Click the green Send to Register button. Status will change to Waiting for Register. Complete the transaction in the register. Once payment is confirmed, the booking is automatically checked in.
Booking Reference – Access the customer’s dynamic digital booking ticket.
Cancel – Cancel the booking according to the set rules.
Tips
Use Change Quantity during check-in to quickly adjust guest counts or add-ons.
Always review the Log section if something looks unexpected.
Be cautious when switching resources, as it affects what the customer can change themselves.
The footer buttons provide quick access to essential actions for managing the booking efficiently.
Edit customer information in the More Info section if details need updating before the event.