Knowledge Base
How to videos A-Z
Package display order
Changing the Order of Displayed Packages In Funbutler, you can customize the order in which your packages are displayed on your website. Follow the steps below to rearrange them: Open the main menu and navigate to Booking Forms. Select the booking...
Superfields
What Are Superfields? Superfields allow admins and managers to collect customized guest information, tailored to their location’s specific needs. Follow the steps below to configure and set them up. Superfield Input Types Superfields can be created...
Customer group rules
Customer group rules enable precise control over the composition of bookings by defining requirements for different customer groups. For example, you can set rules such as allowing a maximum of 2 adults per 5 children or requiring at least one adult...
Onslip external journal
The External Journal Integration is an optional feature designed to streamline your prepaid booking process. With this integration, all prepaid bookings are sent to an external cash register and journal in Onslip360. The cash register will...
Create customer groups
Create a user and configure user settings
You must have a manager or admin role to create new users. If you don’t, contact your nearest superior. 1. Open the Users page In the menu, go to Users. 2. Add a new user Click the plus (+) button to add a new user. 3. Enter user informationFill in...
Disable customer comments input
If you want to remove the option for customers to add comments during the booking process, follow these steps: 1. Open Settings In the menu, go to Settings. 2. Navigate to the Cart tab In the settings menu, open the Cart tab. 3. Hide the customer...
Change calendar time interval
Why change the intervall? The calendar intervall tells the system how wide each hour should be visually in the calendar. If you have many shorter bookings this will make management of them easier. Changing the intervall In Funbutler, open the...
Change contact information in a booking
How to Change Customer Information on a Booking If you need to update details provided by a customer when they made a booking, follow these steps: 1. Search for the booking In Funbutler, use the search bar at the top of the calendar. Enter any...
Show packages colour in calendar view
How to Display Package Colors in the Calendar To show package colors directly in your Funbutler calendar: 1. Open user settings Click the menu and go to User Settings. 2. Enable package colors Select the option Show package colors in calendar. 3....
Scan QR code on booking reference
Set up staff notifications
Open SettingsGo to the side menu and tap on Settings. Access NotificationsUnder Settings, select Notifications. Enable NotificationsToggle on each notification type you want to receive. Choose Delivery MethodYou can also choose to have notifications...
Require payment
Payment rules in Funbutler are configured on a per-package basis. Follow these steps: 1. Open the Packages page In the menu, go to Packages. 2. Select your package Choose the package where you want to set payment rules. 3. Go to the Payments tab...
Search for a booking
How to Find a Specific Booking Funbutler offers two ways to quickly locate bookings in the system: Normal Search and Fast Search. 1. Open the search window Click the search icon at the top of the calendar. A search window will appear. Normal Search...
Reports – Export Customer data to CSV
Follow these steps to export customer information from Funbutler: 1. Open the Reports page In the menu, go to Reports > Bookings. 2. Select the date interval At the top left, choose the date range for the data you want to export. Click Refresh to...
Reports – Guide to Reporting and Accounting
This guide provides suggestions on how to effectively manage reporting and accounting for Funbutler users, both with and without an integrated Point of Sale (POS) system. Enhance your understanding and streamline your processes with the following...
Reports – Feedback, bookings and sales
How to pay booking with Funbutler vouchers in OnSlip (non-prepaid)
Get started with ExtendaGO
Onboarding ExtendaGO
Activating ExtendaGO integration.Before You Begin Please note that Funbutler does not currently support the use of variants or packages in the ExtandaGo back office. To avoid potential issues, we kindly ask that you refrain from using these features...
ExtendaGO with Ordin overview
ExtendaGO POS Integration with Funbutler: Enhancing Your Business Operations The integration of ExtendaGO POS (Point of Sale) with Funbutler marks a significant advancement in streamlining business operations for activity and entertainment...
Return fully or partly vouchers and giftcards with Onslip
-Purchase of Gift Cards Not Used for Payment Onslip can handle returns and errors on gift cards by retrieving the purchase from the history and choosing either return or error. It is also possible to retrieve purchases from other registers by...
Internal comment on a booking
In the case you need to add or read an internal booking 1. Find the booking In Funbutler, use the search bar at the top of the calendar or click the booking directly in the calendar. 2. Open the booking Select the booking from the search results....
Check in a booking
1. Find the booking Use the search bar at the top of the calendar or click the booking directly in the calendar. 2. Open the booking Select the booking from the search results. This opens the booking dialog. Without a Connected Register 3. Check in...
Add a promo code or giftcard
1. Find the booking Use the search bar at the top of the calendar or click the booking directly in the calendar. 2. Open the booking Select the booking from the search results. This opens the booking dialog. 3. Add the code. Once you have opened the...
Change or cancel a non-prepaid booking
Change texts for booking confirmation
Change calender view
Add and manage recources
. Access the Resource Section Go to the side menu. Select “Resources.” 2. Create a New Resource Click the “+” icon to create a new resource. 3. Configure General Settings (General Tab) In the General tab, you can: Set the resource name. Define the...
Add and manage packages
Funbutler is built around packages. Follow these steps to create one: 1. Open the Packages page In the menu, go to Packages. Click the plus (+) button in the top-right corner. You’ll be taken to the Package Admin page to configure your new package....
Add and manage activities
You can create activities in Funbutler to use in your packages. Follow these steps: 1. Open the Activities page In the menu, go to Activities. Click the plus (+) button in the top-right corner. You’ll be taken to the Activity Admin page to configure...
Voucher regulations in EU
Information on the use of Funbutler Voucher system as multi-purpose vouchers Funbutler’s gift card feature is primarily designed to manage multi-purpose vouchers, which is essential for complying with EU accounting regulations. According to these...
Create a voucher template
1. Access the Voucher Section Open the side menu. Navigate to "Voucher". 2. Create a New Template Click the "+" icon in the top-right corner to create a new voucher template. 3. Configure General Information In the General tab (the first tab), you...
Add and manage resources
This type of booking can be used for unique bookings on one or more resources that is not a part of your ordinary set up of packages. Click on the stopwatch to make a new resource booking. Choose between making a booking from Packages or Resources....
Discount Codes for Vouchers
Discount Codes for Gift Cards To enable discount codes for vouchers, follow these steps: Go to the Vouchers menu and click on the voucher you want to add a discount code to. Select the Discount codes tab. Check the box labeled ENABLE and then click...
Packages Visible in Quick Booking
Packages Visible in Quick Booking To add or remove packages in the Quick Booking view, follow these steps: Go to the Settings menu. Click on the Modules tab. Scroll down to the bottom right, where you’ll find a dropdown menu. Use the dropdown to...
Display Resource Availability in Calendar
Activate “Display Resource Availability in Calendar” Open the User Settings menu in your account. Check the box labeled “Display resource availability in calendar” to activate this feature. If you prefer to see booked numbers instead of...
How to Activate Dark Mode
How to Activate Dark Mode Go to User Settings in the menu. Find the Dark Mode option. Check the box for Dark Mode and click Save. Dark Mode reduces eye strain, especially in low-light environments, making long working hours more comfortable. Enjoy a...
Enable payment reminders
If you require prepayment, you can activate payment reminders. If the customer has not paid for their booking, a reminder will be sent. Payment reminders via email will be sent 24 hours and 3 hours before the booking needs to be paid. SMS reminders...
Create and add custom text to packages
Manage closed periods
Enable e-mail and text messages
Customize texts for e-mail and text messages
How to create and manage an add-on
Follow these steps to create a new add-on in Funbutler: 1. Open the Add-ons page In the menu, go to Add-ons. 2. Add a new add-on In the add-on list, click the plus (+) button in the top-right corner. You’ll be taken to the Add-on Manager. 3. Enter...